
CN Z
Very bad. Two major issues. First. When in delivery preferences I pick delivery point as first option, the system gives a fixed option that is not the nearest point. That is bad, I do not have a car. When delivery point is my second option, I can choose. Not logical, just bad. Second. Deleting deliveries- via app or webaccount - does not work. They keep reappearing. Very annoying.
2 people found this review helpful

Jeroen Heijmans
App used to be 4/5 (quite good except for overload of ads and "tips"). Current 1/5 signals two major problems. First, setting delivery preference doesn't allow me to select the place close by (while PostNL TV ads brag I can do so). Second, setting a nearby Pakketautomaat frequently diverts stuff to a place 2km away (I want to pick my own, close by backup location).

ZotacIon
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Overflood of tips. The main screen is more filled tips and explainations about what I can do and how to do than the actual info about the deliveries. If I've read something once I don't need to see it over and over again. Tips banners used to be smaller, now take up most of the screen. I get it already that's postNL is co2 conscious and as green as Kermit. Also login buttons do nothing. Delivery options has improved greatly tough. I can chose my favorite pickup point now. Hats off to that.