Zalando – online fashion store
4.5star
1.24M reviewsinfo
50M+
Downloads
PEGI 3
info
About this app
The Zalando app is your new go-to for quality fashion and lifestyle brands (over 6,000!), outfit and beauty inspiration at your fingertips, and a shopping experience that’s all smooth and no stress.
IT'S GIVING INSPIRATION
• Follow your favourite creators for outfit and styling inspo
• Follow brands you like to see more from them first, including new releases and exclusive collections
• Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
• Explore what’s trending across Europe with Trend Spotter and see what everyone’s wearing in Berlin, Paris, and Milan right now
• Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
• Tap into Stories to get your style and culture guide with features like “What do I wear?” plus the latest on major brand collabs
• Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
• Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
• Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
• Get updates on the things you care about - from news and trends to sales and discount codes
• Hear about new collections and product launches from the brands you love
• Never miss a price drop or restock by opting in to notifications on items in your wishlist
• Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
• Benefit from spot-on recommendations that show you the items you’ll love, without you needing to go looking for them
• Rate how the fashion you’ve ordered fits and get personalised sizing advice as you shop
• Get measured with our measurements tool to find what fits, fast
• Try on outfits in our virtual fitting room to see how they’ll fit before ordering
• Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
IT'S GIVING INSPIRATION
• Follow your favourite creators for outfit and styling inspo
• Follow brands you like to see more from them first, including new releases and exclusive collections
• Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
• Explore what’s trending across Europe with Trend Spotter and see what everyone’s wearing in Berlin, Paris, and Milan right now
• Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
• Tap into Stories to get your style and culture guide with features like “What do I wear?” plus the latest on major brand collabs
• Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
• Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
• Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
• Get updates on the things you care about - from news and trends to sales and discount codes
• Hear about new collections and product launches from the brands you love
• Never miss a price drop or restock by opting in to notifications on items in your wishlist
• Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
• Benefit from spot-on recommendations that show you the items you’ll love, without you needing to go looking for them
• Rate how the fashion you’ve ordered fits and get personalised sizing advice as you shop
• Get measured with our measurements tool to find what fits, fast
• Try on outfits in our virtual fitting room to see how they’ll fit before ordering
• Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
Updated on
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.6
1.2M reviews
Giselle Catalán
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May 5, 2025
I’ve had a terrible experience trying to use a €50 gift card from Zalando. It’s been over four months, and I still can’t use it despite dozens of emails back and forth with customer service. They keep promising solutions, but nothing ever gets fixed. I’ve been ignored, misinformed, and left completely frustrated. I will never choose Zalando again, and I don’t recommend them to anyone expecting proper customer service or reliable support. Extremely disappointing.
3 people found this review helpful
A Google user
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November 21, 2018
I guess there is no better place to address this. The user interface is mediocre and the profile data seems to be out of sync with the website but that's not a big problem. Marking my order as returned without clarification is. Contacted CS on Facebook because there is no live chat, then I was being told there was a "technical problem". I suspect there was a pricing problem and they should at least be transparent about it. 3 stairs is fair, but it is also rating the company behind the app not only the app itself. Unfortunately these two are intertwined.
31 people found this review helpful
Silvia D Salinas
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December 27, 2023
Im very dissapointed the customer reviews of the articles were removed, they were extremely useful since sometimes people would give advice regarding true size/true color or share other characteristics that are not visible in the pictures or shared in the description of the article. Also the "My favorites" section is not the best because if you have a long list of favorites it is not posible to categorize them. For the rest the app works really good and service has always been good.
119 people found this review helpful
What’s new
🎉 Prepare for an enhanced shopping experience! 🎉
We're excited to announce the arrival of our latest app updates, aimed at fixing issues, optimizing performance, and further improving your overall experience. Discover your ideal choice with just one tap!
App support
About the developer
Zalando SE
impressum@zalando.de
Valeska-Gert-Str. 5
10243 Berlin
Germany
+49 30 20219800
