eufy Clean(EufyHome)
4.0star
22.7K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.0
22.2K reviews
Martijn de Klerk
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April 15, 2025
There is not enough space for the titles of common tasks, should be on two lines. Now it only shows the first appr. 8 characters only which are the same if you have tasks like "upstairs vacuuming and mopping" and "upstairs vacuuming". Also you cannot stop base station activities and the widget is not customisable with common tasks. Edit: Common tasks now appear on two lines, great! Widget still useless and base station "says" when task is starting even though I muted the device.
1 person found this review helpful
Anker
January 31, 2025
Dear Customer,We sincerely apologize for any inconvenience caused to you. We have received your feedback and have forwarded it to our development team for processing. If you need further assistance, please feel free to contact us at support@eufy.com. Thank you very much.
Alex Gibson
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February 24, 2025
The actual vacuum is great and I love it, but this app has been getting pretty trashy. When I first got it back in July, everything was smooth sailing. But now, after several updates, I find the app has gotten overly clunky and numerous new issues keep popping up. Map doesn't always properly update the bot's location, doesn't stop drying mop function until I manually stop it, app requires me to press buttons numerous times to get them to work. Just stop updating the damn thing, it was fine.
16 people found this review helpful
Anker
February 25, 2025
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com.
Zach Lobato
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April 5, 2025
04-05-2024, since 10-10-2024 purchase: I've got 4 floors, this thing only supports 3 maps. For as expensive of equipment this is, this feels like a huge oversight. Would appreciate a flag on maps to let it know there's no base on that floor (Eufy S1 Pro). Would save us from a lot of grief. Still really frustrated. If it's a hardware thing, just let me know and I can stop holding out hope. But that you just canned responsed me makes this worse.
11 people found this review helpful
Anker
October 11, 2024
Dear Customer, Sorry for any inconvenience. The problems you mentioned have been promptly relayed to the development department for improvement. we will continuously improve our features to provide you with a better experience. If you need further assistance, please don’t hesitate to contact us at support@eufy.com. We’re here to help!
What’s new
We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
App support
About the developer
Power Mobile Life, LLC
y-dev@anker.com
400 108th Ave NE Ste 400
Bellevue, WA 98004
United States
+86 185 8481 7420
