3,3
38,6K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English
Updated on
17 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3,3
37,9K reviews
Jo Openshaw
08 June 2025
Rarely works, getting a bit sick and tired of it. Machine has minimal functions without using the app/WiFi and yet the app rarely works.. Update - Doesn't work at all now, just says URL no longer exists and if you try to sign in instead of log in it makes you try to register from scratch but then doesn't allow that either because you already have an account. absolutely useless, DO NOT BUY A WIFI WASHING MACHINE.. ABSOLUTELY POINTLESS.
4 people found this review helpful
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Smart Home Haier Europe
20 October 2020
Hi Jo, we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. Julian
Milena S
08 April 2021
The latest version - 3.0.5(157) is working smootly with registering the product and no longer gives the message that I'm not connected to internet. Once tested with the appliance I'll provide further feedback. Thank you Sam. I've downloaded it already earlier today and I'm much more happy with it now. Question: I'd like to change the language to Slovak one but it's not changing after updating it in the profile..??
2 people found this review helpful
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Smart Home Haier Europe
08 April 2021
Hello, the functional issues that recently happened have been solved. Update now the App with the latest version that has just been released! Thanks a lot Sam
Paul R
02 March 2025
For anyone considering Candy, please be warned! After 3 years of this rubbish, I have finally switched brand & have no more need for this appalling app. The app takes ages to connect, often gives a 'something went wrong' error & always forgets the last position. Alexa integration fails miserably & my phone even asked to disable the app because of all the crashes! Many features like 'Aquaplus' are only available on the app, thus making full manual control impossible. It is really bad.
17 people found this review helpful
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What's new

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
Minor bug fixing