4,4
938K reviews
100M+
Downloads
Content rating
PEGI 3
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About this app

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.
Updated on
14 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,4
924K reviews
J Visuvius (Gaming Account)
10 April 2025
App is OK. Low rating because the TV widget for the phone only works if I unplug the TV's hardwire ethernet cable and is WIFI ONLY. lame. The widget has volume and channel up and down, and some other worthless buttons. Do you know what would actually have value on the widget? A mute button. WHY doesn't it have a mute? If you go into the app, then TV controller the mute button is there! PUT IT ON THE WIDGET please!
24 people found this review helpful
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LG Electronics, Inc.
10 April 2025
Thank you for your feedback. With every new app version we are working to add new features and improving existing ones. We hope to have more functions available for the TV widget very soon. We hope you'll reconsider your rating once this is resolved. ^LG
Paul Bolfing
09 June 2025
This app needs too much access to locations and the like. You should be able to simply add an appliance without needing to have location set to always on. The response below doesn't account for the fact it ask for full location access and it to be always on. and most of the other info could be answered with a couple simple questions. While the notifications of when things are done are great, LG doesn't need that much info on me or anyone using the app.
30 people found this review helpful
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LG Electronics, Inc.
09 June 2025
Each permission is needed to ensure the app functions properly. Make & Manage phone calls is needed to determine your country using USIM info. Access to photos, media, & files allows the app to determine your device’s storage space. Location is only used to search for networks when connecting your product over Wi-Fi. ^LG
Aslan Gençer
25 May 2025
Application size too big for what it does. Does not respect the user's language selection. Remote control is useless since you need to be next to the device to set it, and once you set, you cannot change remotely. For safety reasons it says. I'd say this is a joke of a smart device.
6 people found this review helpful
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LG Electronics, Inc.
26 May 2025
We regret to see you are unsatisfied with the performance of our application. Your feedback is greatly appreciated. Our app developers are working to provide a better customer experience. ^LG

What's new

Discover a multitude of diverse and convenient features in the latest version of the app.