Jetstar

i find the app infuriating. Took me about 4 tries to book a flight. the whole hardsell is frustrating. when you finally get to the booking details, Jetstar suddenly doesn't know you anymore, and tells you to sign in. after you have done that, you have to start from the beginning again. Then I tried to pay by poli (no fees). after looking up the username, again the app reset to the beginning of the search. 😡 I would gladly pay hundreds of dollars more, if the competitors flew a more direct route

It doesn't even show boarding time, only departure time. the layout is terrible. Flight number, gate, seat are the three most important info bits, they are the smallest font on the page. Seat isn't visible without scrolling down. This is an app clearly made to sell upgrades, not to actually help you on your trip.

a great and easy way to book your flights. I do wish that if the flight seats went cheaper that you were reimbursed (via points I guess) is the difference. It is sort of like incentivising last minute trips and not well planned ones. Other than that, definitely my go to for travel. thanks team 🙏✌️