
A Google user
I love the concept behind this app. I love that it is everything I've ever wanted for an apprenticeship, and I get to learn more about my future career field than I ever did in college. But, the app never works on my phone. It always crashes, fails to load, or logs me out. I started an apprenticeship 1 month ago, and I haven't been able to use the app at all because it always crashes. Luckily, the browser works well on my computer. Hope to see these bugs fixed ASAP.
20 people found this review helpful
Acadium Inc.
08 February 2020
Hey Ashley, really happy to hear that you are able to learn more about digital marketing. We have released a new version of the app 4.3.2 that hopefully addresses most of these issues. Please email me at nicolas.tremblay@acadium.com if issues persist. All the best, The Acadium Team

A Google user
Can only have 3 open chats unless you book a call with them to verify yourself. Except the calendar to book a verification call doesn't work. Also spent loads of time writing a response on the app and it completely glitched and didn't save, so that was a huge waste of time. If it all works, think the app would be great. Poor experience so far, big deterrent.
10 people found this review helpful

R
- Flag inappropriate
- Show review history
Marketing platform but a bit too expensive from the business side. You have to invest money, time and your knowledge as well. The only thing what makes it valuable maybe the HR part and you can find some aspiring individuals. The Mobile App is always crashing down. There is no one what you can reach through mailing... I'm waiting 2 days ago to get an invoice for my business because there was no option to fill it out by myself. It makes me think soon to cancel it. No customer support?
4 people found this review helpful
Hi Ramona,
We are really sorry to hear about this. For support regarding billing, please contact our customer service team at support@acadium.com.
Regarding the issues that you are experiencing with the bugs, could it be possible to send more information at nicolas.tremblay@acadium.com maybe with an explanation as to where the app is crashing.