
John Brown
The router system is very good and reliable. However, the app has been very buggy over the past year or so. I don't know if they have a QA department for the app but I can surely take a guess. Right now, no devices are showing up on the app. And honestly if it's not one thing with this app, it's another. Considering looking to another brand.
3 people found this review helpful

Juergen Teutsch
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Disappointing. Orbi setup had always been painful, but since the last firmware update (2.7.4.24) the Android app doesn't work anymore. Netgear login is OK, orbi is detected and then I'm required to fill in the orbi router password. Doing this I get a message that logon is timed out and that I should restart the device if this persists. No restarting (neither phone nor router) works. Also reinstalling the app doesn't change the situation. IOS app works. UPDATE: Latest version works again! Thanks!
7 people found this review helpful

A Google user
Disappointing app in every way. Managing the Orbi network is painful if not impossible using this app. This app seems to suffer from severe memory loss. Constantly (once every 5 seconds! ) keeps asking to log in again, making it impossible to do anything. Remembering password? No effect. I do not see the value of using this app. The IOS version is slightly better, but please use the webbrowser interface for the most useful experience.
4 people found this review helpful
NETGEAR, Inc
October 14, 2019
Hi Ralph!
Can you please try reinstalling the app we recently released a new version that should have corrected this issue. Please contact us at netgearteam@netgear.com if the issue persists.
Thank you,
NETGEAR Team