
ShaSha Grace
I like the idea of the app, but it's not functional. It's very disorganized and difficult to navigate, but my biggest complaint is that weigh-in reminders rarely work. I'm in the app daily, so deep sleep isn't the issue. Plus, I have every setting on my phone set to keep this app awake. Still, I get a couple reminders, then they stop. I have to uninstall and reinstall every few days to keep them. Help takes you to a chat, but never connects. I'm shopping for a different brand smart scale.
3 people found this review helpful
"Dear Customer,
So sorry our new APP release has failed you.
Regarding the date sync issue, could you please give us more details for example eufy account for a further check? You can get further help in the following ways and we will reply within 24 hours.
1. Chat with us in EufyLife app
2. Email: support@eufy.com
eufy Team"

Duné de Klerk
I would like to start by saying I do like the Eufy scale and I have used it for the past 2 years. However, I don't like the new version the app for a few reasons. It's very goal driven without the option to remove the goal. What about people with eating disorders or who are pregnant? Why should they have goals set up? Also, the app often doesn't sync with the scale and the numbers are small on the app now so I can't easily see when it didn't sync to try again.
1 person found this review helpful
Sorry for any inconvenience. You can update EufyLife to 2.4.0 and try to connect your scale again. We would appreciate you updating your review if the issue has been fixed.
We hope we can help fix your issue as soon as possible. If there is still any issue, please feel free to contact us at: support@eufy.com.

Juliana Splay
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Terrible! The last update of the app logged me out then since logging back in it is in pounds. I do not use imperial, my scale has always been set to metric and kg. The app keeps overriding that and in the app there is no aetting for that. What the hell?? Goal modification function is broken, data cannot be changed. Questions are irrelevant. Fix these issues asap!
3 people found this review helpful
Hi Juliana, thanks for the feedback. The app interface has been updated in the latest version, please update your app to the latest one. Thanks!