4.6
18.7K reviews
10L+
Downloads
Content rating
PEGI 3
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About this app

Eurostar and Thalys have joined forces under the Eurostar name and a single new-look app. Discover the very best deals, destination inspiration, and manage every booking with ease. Our app helps make your high-speed train trip simple, fast, and fun. And it’s available in English, French, Dutch, and German.

Here's what you can do with our app:

BOOK TICKETS
Snap up seats to over 100 destinations in France, Belgium, the Netherlands, and Germany.

STORE TICKETS
Keep your tickets safe and sound in the app or in your Google Wallet.

GRAB CHEAP FARES
Find the cheapest fares with our Low Fare Finder.

MANAGE BOOKINGS
Manage your bookings on the go and change your travel dates, seats, or travel arrangements.

MANAGE CLUB EUROSTAR POINTS
Check your points balance or spend your points.

ACCESS CLUB EUROSTAR BENEFITS
Access exclusive discounts and benefits using your digital membership card.

RECEIVE LIVE NOTIFICATIONS
Allow notifications to receive live travel information and exclusive offers.

BEAT THE QUEUES
Certain Club Eurostar members can use the app to get access to our priority gates (depending upon your membership level).

ACCESS OUR EXCLUSIVE LOUNGES
Certain Club Eurostar members can use the app to get entry to our exclusive lounges (depending upon your membership level).


So, what are you waiting for? Download the Eurostar app now and take your trip even further.
Updated on
22 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
18.4K reviews
Simon Giesen
20 June 2025
This app has a severe shortcoming: it does not even send a push notification if your train has been canceled! I was "lucky" to find out when double checking departure times from NL-UK that I saw my train which was due to leave in two hours did not go. Yes, you get options to rebook or cancel but please notify your customers in this situation (and apparently only on the website - not in the app - was it mentioned that tickets were still valid from Brussels on?)
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R R
23 March 2024
"Annoying" is the first word that comes to mind. The app essentially works but sometimes it can be almost comically frustrating to use. Lots of small irritations with the janky UI that really add up. The website is also pretty annoying to use (and was pretty poor long before the merger with Thalys), so it's not just the app. I suspect the code base behind all this must be a horrifying mess.
6 people found this review helpful
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Duncan Auld
29 January 2024
This app would be more useful if I gently placed my phone on the train tracks to get disassembled by the steel wheels of a locomotive. The booking process seems detached from computers, having to renter the same information even though it is in my account. When there are delays I can get more useful information from a drunk astrologist. The train will be cancelled but the app doesn't know, and wants to charge to change trains. It's not that difficult to make a functional app, but you haven't.
13 people found this review helpful
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What's new

We’ve made behind-the-scenes improvements for a smoother, more reliable experience. This update includes bug fixes and performance enhancements to help you book tickets easily, access journeys faster, and enjoy a more seamless app experience. Thanks for travelling with Eurostar!

App support

About the developer
EUROSTAR INTERNATIONAL LIMITED
mobile.feedback@eurostar.com
Kings Place 90 York Way LONDON N1 9AG United Kingdom
+44 7351 981490

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