AeroGuest

Name: AeroGuest
Availability: InStock
Rating: 3.942857027053833 (2968 reviews)
Author: AeroGuest Aps

AeroGuest Aps

3.9

2.97K reviews

1L+

Downloads

PEGI 3

About this app

Enhance your travel experience from booking to checkout. Whether you are on a business trip or planning a weekend retreat, AeroGuest puts everything you need for your stay right at your fingertips. With just a few taps on your smartphone, you can control every aspect of your hotel stay, making time for what truly matters.

Experience the convenience for yourself:

Online check-in: Check in to your hotel from anywhere at any time using your smartphone and get notified when your room is ready.

Digital key: Experience a secure and smooth access with digital keys that let you unlock your hotel room directly from your smartphone.

Hotel directory: Explore all hotel amenities, stay updated with local events, and find curated recommendations for sights and activities.

Real-time assistance: Do you have a question or request to make? Instantly connect with hotel reception via our chat feature from the comfort of your room.

Safe payment: Enjoy the convenience of safe payments during check-in & out.

Check-out & Book again: Bypass the reception queues and check out through the app. You can even book your next stay in just a few taps.

Download AeroGuest now and make the most out of your stay.

Disclaimer: Please note that available features may vary by hotel.

Updated on

20 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and Photos and videos

This app may collect these data types

Personal info, Financial info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.9

2.95K reviews

Daniel Eng

18 June 2025

Requires SMS code to sign up. But couldn't receive SMS even after multiple attempts. Went to the FAQ section and the recourse is to receive a call to verify instead. Even that didn't work (app said "Something went wrong." What a disaster of an app for hotels that absolutely require it to check in and enter the hotel.

He Xia

20 February 2025

Completely pointless, you waste more time signing up and downloading yet another app than waiting at the reception desk. In the end I still had to stand in line because I didn't receive my key and the receptionist had to help me. There was a 50% failure rate for opening the door, and having to turn on location and Bluetooth just to use the elevator and getting into my room was super annoying. Got a physical card and deleted this rubbish app.

1 person found this review helpful

Rasmus Uhrskov

1 January 2025

Idea is great, but most hotels integrate this badly. I often see that hotels still require a card for turning on the lights in the room, but there isn't one provided, and I used the app to open the door. Also the heating usually does not turn on in the room, because the heating system has not received the check-in properly from aero guest or the hotels PMS integration. And it would be nice to have an easy, clear way to contact the front desk in the app.

1 person found this review helpful